Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 2024
Table of Contents
Introduction
Prudukt B.V. ("Prudukt", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We are based in the Netherlands and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.
Data We Collect
Information You Provide
- Account Information: Name, email address, company name, and password when you create an account
- Billing Information: Payment details, billing address, and VAT number for paid services
- Product Feed Data: Product information you upload for optimization through our services
- Communications: Messages, feedback, and support requests you send us
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, referring URLs, and error logs
- Cookies: See our Cookie Policy for details
How We Use Your Data
We use your personal data for the following purposes:
Service Delivery
To provide and maintain our CSS partnership and feed optimization services
Account Management
To create and manage your account, process payments, and provide support
Service Improvement
To analyze usage patterns and improve our platform and features
Communication
To send service updates, respond to inquiries, and share relevant information
Legal Compliance
To comply with legal obligations and protect our rights and interests
Security
To detect, prevent, and address fraud, security issues, and technical problems
Your Rights
Under GDPR and other applicable laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing
Request limitation of how we process your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or for marketing
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@prudukt.com.
Data Sharing
We do not sell your personal data. We may share your information with:
- Google: As a CSS Partner, we share necessary product feed data with Google to provide our services
- Service Providers: Third-party companies that help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties we share data with are required to protect your data and use it only for the purposes we specify.
Data Security
We implement robust security measures to protect your personal data:
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider:
- The nature and sensitivity of the data
- The purposes for which we process your data
- Applicable legal and regulatory requirements
Account data is retained for the duration of your account plus 2 years. Financial records are retained for 7 years as required by law.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: privacy@prudukt.com
Company: Prudukt B.V.
Address: Amsterdam, Netherlands
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.